Terms of service

These are the agreements between you and AdWarp.ai B.V. when you use the free audit or take a plan. We have kept them as short and clear as we can. This English text is a translation; the Dutch version is the binding one.

Who we are and who this is for

AdWarp is provided by AdWarp.ai B.V.

AdWarp.ai B.V.
Julianastraat 30, 2012 ES Haarlem, the Netherlands (registered address)
Visits and post: Kinderhuissingel 6-A, 2013 AS Haarlem
Chamber of Commerce (KvK) 42083232 · VAT number NL869630015B01
+31 23 205 2030 · welcome@adwarp.ai

These terms apply to everything you do with AdWarp: the website, the free audit, a plan and everything that comes with it. They apply from the moment you sign in with Google or take a plan.

AdWarp is built for businesses: business owners and agencies that advertise with Google Ads. By using AdWarp you confirm that you do so for your business or profession. If you are nonetheless a consumer, mandatory consumer law takes precedence over these terms. Your own purchasing or other terms do not apply.

Your account and the Google connection

You sign in with your Google account; we never see your password. At sign-in, AdWarp asks Google for access to your Google Ads account: to read it and, only after your click, to change it. You decide at Google whether to grant that access, and you can withdraw it there at any time. The privacy statement (in Dutch) explains how.

You connect only Google Ads accounts you are allowed to connect: your own, or a client’s account that the client has authorised you to connect. If you manage client accounts, you are responsible towards those clients for what you do in AdWarp.

Your access to AdWarp is for you and your team. What happens from your account is your responsibility, unless it happens through no fault of yours.

The free audit

The free audit comes with no obligation: no payment details, no plan. The number of Google Ads accounts you can have audited for free per login is limited, and each Google Ads account gets one free audit per 90 days, whoever requests it; AdWarp lets you know when you have reached that number. AdWarp reads your Google Ads account and writes a report on your last 30 full days. During the audit nothing changes in your account.

The report is yours, even if you take nothing afterwards. It stays in your account and you can print it. What you do with the findings is up to you: fix them yourself in Google Ads, or let AdWarp do it with a plan.

After the audit we email you that your report is ready and, if you have no plan, a few messages about your result. You can unsubscribe at any time. The privacy statement has the details.

Plans, price and payment

If you want AdWarp to fix it for you, you choose a plan. There are two: Business owners (€99 a month, 1 Google Ads account, 1 user) and Agencies (€249 a month, up to 10 Google Ads accounts, up to 5 users). Our prices are exclusive of VAT. More than 10 accounts is arranged on request. What each plan contains is on adwarp.ai/en/pricing; that is the offer that applies at the moment you subscribe.

You pay monthly in advance through our payment provider Stripe. At checkout you see the total. The plan runs per month and renews by itself until you cancel. Your invoices are in AdWarp under Billing.

You pay the price you subscribed at. If we raise that price, you hear it at least 30 days in advance by email and you can cancel before that date.

If a payment fails, we ask you to update your payment method. Until you have done so, you cannot use AdWarp.

Each plan includes a monthly number of audits and extra reports. AdWarp lets you know when you have reached that number. A discount code, for example from one of our emails, is entered at checkout; one code per order.

Not happy after the first month

Not happy after the first month? Email us at welcome@adwarp.ai before your second payment and we refund your first month in full (once per company).

Cancelling, and what happens next

You can cancel any day, in AdWarp under Billing. Your plan then stops at the end of the month you have already paid for; until then everything keeps working. We do not refund the running month.

After that your account stays read-only for 30 days: you can still view your reports, but you cannot start or apply anything. After those 30 days we delete your account, your data and your reports automatically. If you want to leave earlier, delete your account yourself in AdWarp under Settings; you can download all your data there first.

What AdWarp does in your account, and what you decide

AdWarp reads your Google Ads account, shows where budget leaks and prepares suggestions, with the figures from your own account next to them. Nothing changes in your Google Ads until you, or an admin in your team, click Apply. You undo an applied change with one click, as long as that change is untouched in Google Ads. If it has since been changed in Google Ads itself, AdWarp does not undo it.

You remain responsible for your Google Ads account: for your budget, for what you approve and for following Google’s policies. You bear your own advertising costs in Google Ads. If you also connect a Meta ad account, the same applies: AdWarp reads, suggests and acts only after your click.

Advice, not a guarantee

Your audit, reports and suggestions are written by AI language models, from the figures in your own account. We make them with care, but they remain advice: they can be incomplete or contain an estimate that does not hold in your situation. You judge every suggestion before you apply it. We promise no savings, no better results and no particular outcome in Google Ads.

Availability

We do our best to keep AdWarp available at all times, but we do not promise that it works without interruption. AdWarp depends on other parties’ services, such as Google Ads and Stripe. If such a service fails, or Google changes what AdWarp may read or change, you notice that in AdWarp too. We announce major maintenance in advance.

Liability

AdWarp works in an advertising account that money flows through. So here is exactly what we do and do not compensate.

• If AdWarp applies a change differently from what you approved, or undoes something differently from what you asked, we repair it as fast as we can and compensate your direct loss.
• For advice and suggestions that you judge and approve yourself, for your advertising costs and for the results of your campaigns, we are not liable. The same goes for loss caused by an outage, by errors in Google’s data or by another party’s service that AdWarp depends on.
• Our liability is limited to the amount you paid AdWarp in the 12 months before the event that caused the loss. We do not compensate indirect loss, such as lost revenue or lost profit.
• For the free audit, which changes nothing in your account, we are not liable.
• These limits do not apply if the loss is caused by our intent or deliberate recklessness.

Report any loss as soon as possible at welcome@adwarp.ai, so we can repair what went wrong.

Your data and privacy

What data AdWarp processes, for what, who we share it with and how long we keep it is in our privacy statement at adwarp.ai/privacy (in Dutch). In short: your data stays yours. We use it to make AdWarp work for you and to improve the suggestions for your workspace. We do not sell it and we do not train general AI models on it. You can download your data and delete your account at any time, in AdWarp under Settings.

AdWarp staff can view your data to help you and to fix errors, as described in the privacy statement. They can view AdWarp as you see it, without changing anything.

Who owns what

AdWarp (the software, the design and the texts) belongs to AdWarp.ai B.V. You get the right to use AdWarp for as long as you have an account: for your own business and, on the Agencies plan, for the client accounts you connect. Your audits and reports are yours: you may keep them, print them and share them with your clients. The data from your Google Ads account remains your data.

What is not allowed, and suspension

Not allowed:

• using AdWarp for accounts you are not authorised to use it for
• sharing your access with people outside your team
• trying to circumvent, copy or overload AdWarp or the systems behind it
• using AdWarp in breach of the law or of Google’s policies

We can suspend your access if your payment is outstanding, in case of misuse or a security risk, or if Google withdraws AdWarp’s access to your account. We let you know and lift the suspension as soon as the reason is gone.

Changes to these terms

We can change these terms, for example when AdWarp changes or the law requires it. A change that affects your rights or your costs is announced at least 30 days in advance by email; if you do not want to continue under it, you can cancel before that date. The current version is always at adwarp.ai/voorwaarden, with its date.

Law and court

Dutch law applies to these terms and to everything you agree with AdWarp. In a dispute we first look for a solution together. If we cannot resolve it, the court of Noord-Holland (the Netherlands) decides.

Contact

Questions about these terms? Email welcome@adwarp.ai or call +31 23 205 2030.